What is the state of UK online retail after the most turbulent 24 months in history? Are the largest online retailers creating the experiences their customers expect?
We looked at the post-purchase experience offered by the UK’s top 200 online retailers, such as & Other Stories, Bose and Zara. Download the report to discover how they perform!
The post-purchase performance of UK’s top 200 online retailers
- What the findings mean for this sector
- How UK retailers can improve post-purchase experience and increase customer loyalty
- parcelLab’s selected UK top performers