We believe in putting you, our customers, at the heart of everything we do. Join our community to connect with and learn from other retailers and our parcelCrew.Come join us
Find out what’s on offer and how you can get involved
Wednesday, Nov 15, 2023
Global Customer Webinar
Learn about new products and features, what’s available now and what’s coming up, with best practice examples from other retailers and insights into our roadmap at our quarterly webinars.
Dates and locations to be announced soon
Regional Customer Days
Our in-person regional Customer Day roadshow will bring together customers in similar geographies to network with peer retailers, get product training and demos, and learn how to get more out of the parcelLab product.
Starting Feb 2024
Our “coffee talk” sessions will provide a virtual open forum designed to bring customers together to? discuss a wide range of post-purchase related topics with other retailers. Moderated by our Head of Customer Success Angus Knight!
Date for next session to be announced! (Topic not mandatory…..)
This is your chance to impact and shape coming new features. Engage hands-on in activities such as evaluation of new ideas and concepts, review feature-requirements and get early access to test new features. We aim to gather 20- 25 of our customers in this forum led by Product Strategist,? Mikael ?hman.
Customer Advisory Board
This is our strategic forum where 8-10 of our customers come together to interact and discuss parcelLab company direction, product roadmap, and industry trends with our CEO Tobi Buxhoidt, our CTO Julian Krenge and our CMO Sidra Berman. Moderated by Customer Strategist,? Dag Erlandsson, previously post purchase program lead at H&M.
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